Magna-Matic Warranty
For Outdoor Power Equipment Products
This warranty is extended only to MAGNA-MATIC's commercial customers. To protect the quality of this tool, every step in its manufacture has been carefully controlled. It is constructed of only the finest materials by skilled craftsmen who take pride in their work. MAGNA-MATIC CORP. warrants the tools manufactured and/or repaired to be free of defects in material and workmanship for a period of 365 days after purchase. Any tool or part proved to MAGNA-MATIC's satisfaction to be defective during that period will be repaired or replaced at MAGNA-MATIC's option if returned prepaid. MAGNA-MATIC's sole obligation and your exclusive remedy under this warranty shall be limited to such repair or replacement. In no event shall MAGNA-MATIC be liable for any consequential or incidental damages. This warranty does not apply to parts (motor & grinding wheel) not manufactured by MAGNA-MATIC or failing due to ordinary wear, subjected to abuse, accidental damage, improper operations, maintenance or repair, or to other damage by circumstances beyond MAGNA-MATIC's control.
This warranty is exclusive and in lieu of all other expressed or implied warranties including without limitation, the implied warranties of merchantability and fitness for a particular purpose.
Magna-Matic only uses LEESON & BALDOR electric motors designed exclusively for Magna-Matic cleaners and sharpeners.
LEESON Motor Manufacturers Warranty
BALDOR Motor Manufacturers Warranty
Magna-Matic only uses Bondhus hex wrenches as OEM tools for sale with Magna-Matic sharpeners.
Bondhus Hex Wrench Warranty
Return Policy/Guarantee
The MAG-1000, MAG-8000, MAG-11000, & MAG-9000 Series Products come with a *30 day 100% satisfaction guarantee. In the event you are not satisfied with any of the above products we will provide you with a return authorization and a UPS call tag for pick-up. You will be provided with 100% credit less the shipping cost (to & from) your facility and one grinding wheel. The returned product must be in good order, or further charges will apply.
Parts or other OPE products may be returned within 30 days for a full refund, if they are in a new/unused condition. Customer pays all shipping costs, unless Magna-Matic is a fault.
Returns after 30 days of invoice must be requested and Magna-Matic reserves the right to accept or reject them (post 30 day returns will be subject to a 15% restocking fee, if accepted)
*30 days from invoice date
** Guarantee applies to direct sales only.
Magna-Matic Start-Up Service & LIFETIME Toll Free Phone Support
Once you have any of our products ready to operate CALL US AT 800.328.1110 and we will instruct you of the proper operating proceedure. We want you to be the most profitable with any of our high-performance tools. Also, you get LIFETIME PHONE SUPPORT with all of our products. Call our toll free number to talk to a real live person, and get personalzed help.